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  • How long is a lactation consultation?
    We will meet for about 1.5 hours for the initial visit. During that time, we will develop a plan to help you meet your goals and overcome any challenges you are experiencing. Follow-up sessions will be about 1 hour in length.
  • Where are you located?
    We are located in Columbus, OH, however, virtual appointments can be scheduled anywhere in the world!
  • What are your fees?
    Click here to see our services and fees. Payments are due at our appointment time and are paid through our online portal. If we are able to bill your insurance, we will submit your claim to your insurance company. We can submit billing for some plans under Anthem, BCBS, Cigna, Humana, MultiPlan, PNOA & Medical Mutual of Ohio. Click here to verify benefits for Anthem, BCBS, Cigna, Humana, MultiPlan, & PNOA. If you have a different insurance call/text our office for support. 614-974-2211
  • My baby takes formula. How can you help?
    Whether you choose to partially or fully formula feed, I'm here to help. We will work to create a plan to supplement as long as desired. If fully formula feeding we will work on proper formula preparation, bottle selection, or trouble shooting any feeding difficulties with the bottle.
  • What methods of payment do you accept?
    We are a fee for service office. You will pay for the service at the time of our appointment via our client portal. A card must be kept on file when you request an appointment. We accept all major credit cards as well as HSA/FSA cards.
  • I have an FSA/HSA. Can I use that for payment?
    Absolutely! After our visit I will provide a receipt of services for you.
  • Do you take insurance for lactation?
    We can submit billing for most plans under Anthem, BCBS, Cigna, Humana, MultiPlan, PNOA & Medical Mutual of Ohio. Click here to verify benefits for Anthem, BCBS, Cigna, Humana, MultiPlan, & PNOA. If you have a different insurance call/text our office for support. 614-974-2211
  • How do I get reimbursed from my insurance company?
    After our visit, I will give you a superbill (a list of all services provided) that has all the information your insurance company needs to start the process. Every company's process is different. I suggest calling the member service number on the back of your card. Companies like Reimbursify or Better Claims are also available to help you seek reimbursement. Learn more about lactation coverage under the Affordable Care Act (ACA) here.
  • Can you help me understand lactation coverage with my insurance plan?
    Sure! It can be complicated in that every plan works differently. However, “Under the Affordable Care Act (ACA) health insurance plans MUST cover breastfeeding supports and supplies as a preventive benefit without imposing cost-sharing, such as deductibles, copayments, or coinsurance…” The best way to know is to call the member services number on the back of your insurance ID card and ask whether they will reimburse you for lactation services by an out-of-network provider. Learn more about coverage under the ACA here.
  • Do you accept Medicaid or any Managed Care Plans for lactation services?
    I wish! Unfortunately in Ohio, lactation services are not covered by Medicaid or any of the managed care plans. I do offer 50% off all lactation services with proof of coverage.
  • What is an infant feeding specialist?
    Infant feeding specialists are medical professionals who provide guidance and education to parents about the best ways to feed their babies. They cover a range of topics from how often babies should be breastfed, to the introduction of solids. Infant feeding specialists have a deep understanding of both nutrition and infant development, allowing them to provide tailored advice that meets the specific needs and goals for each baby’s health. Infant feeding specialists aim to empower parents with knowledge so they can feel empowered and confident throughout their child's feeding journey—relying on expertise rather than making decisions based on guesswork or popular opinion. From properly positioning a baby during breastfeeding sessions to understanding the current research on bottle-feeding safety-- Infant Feeding Specialists are an invaluable resource for any new parent seeking support around this critical aspect of their baby’s growth and development.
  • How many sessions do I need?
    The number of sessions required will depend on your individual needs and goals. Some parents may only require one session, while others may benefit from multiple sessions over a period of weeks or months. Your lactation consultant or infant feeding therapist can work with you to determine a plan that works best for you and your baby.
  • How can I prepare for my lactation consultation or infant feeding therapy session?
    Before your session, it can be helpful to write down any questions or concerns you have about breastfeeding or infant feeding. You may also want to bring any breastfeeding supplies, such as a breast pump, that you are currently using. For infant feeding therapy sessions, you may be asked to bring in any bottles or feeding equipment you are currently using with your baby.
  • What is a Good Faith Estimate?
    A Good Faith Estimate (GFE) is a letter outlining the estimated costs of services for those that are uninsured or self-pay. Click here for our No Surprises Act Disclosure
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